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Privacy Policy

Last Updated: September 10th, 2024

SleepFest values your privacy and is committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://www.sleepfest.lt (“Website”) or interact with us. Please read it carefully to understand our practices regarding your data.

1. Information We Collect

We may collect and process the following types of personal data:

  • Personal Identification Information: Name, email address, phone number, and any other information you provide when contacting us, subscribing to newsletters, or requesting information.

  • Technical Data: IP address, browser type, operating system, and other details about your interaction with our Website (e.g., the pages you view).

  • Cookies and Usage Data: Information collected through cookies and similar technologies to enhance your browsing experience (see Section 7 on Cookies).

2. How We Use Your Information

We process your personal data for the following purposes:

  • Communication: To respond to your inquiries and provide customer support.

  • Marketing: To send promotional emails or newsletters if you have opted in.

  • Improvement of Services: To analyze usage of the Website and improve our services, products, and user experience.

  • Legal Compliance: To comply with legal obligations under EU law, including GDPR.

3. Legal Basis for Processing

In compliance with the GDPR, we rely on the following legal bases to process your personal data:

  • Consent: When you have provided your explicit consent for us to collect and process your personal information (e.g., subscribing to our newsletter).

  • Legitimate Interest: When processing is necessary for our legitimate business interests, provided that it does not override your rights and freedoms (e.g., improving our services).

  • Legal Obligation: When processing is necessary to comply with a legal obligation.

4. How We Share Your Information

We do not sell or rent your personal data to third parties. However, we may share your data with trusted third parties under the following circumstances:

  • Service Providers: We may share your data with service providers (e.g., website hosting or analytics providers) to operate our Website and improve our services.

  • Legal Requirements: We may disclose your information if required by law, such as to comply with legal obligations or in response to lawful requests by public authorities.

5. Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights Under GDPR

As a data subject under GDPR, you have the following rights:

  • Right of Access: You have the right to access the personal data we hold about you.

  • Right to Rectification: You can request the correction of inaccurate or incomplete data.

  • Right to Erasure: You can request the deletion of your personal data (“Right to be Forgotten”) where it is no longer necessary for the purposes for which it was collected.

  • Right to Restriction of Processing: You can request that we limit the processing of your personal data in certain circumstances.

  • Right to Data Portability: You can request to receive your personal data in a structured, commonly used format or ask us to transfer it to another service provider.

  • Right to Object: You can object to the processing of your personal data for direct marketing or when the processing is based on legitimate interest.

  • Right to Withdraw Consent: Where processing is based on your consent, you can withdraw that consent at any time without affecting the lawfulness of processing before the withdrawal.

To exercise your rights, please contact us at [Insert Email Address]. We will respond within the GDPR-compliant time frame (usually within one month).

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience, analyze traffic, and understand how you interact with our Website. Cookies may collect information such as IP address, browser type, and time spent on the site.

8. Data Retention

We will retain your personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law. We will securely delete or anonymize your data when it is no longer needed.

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our data processing practices or legal obligations. Any updates will be posted on this page, and we will indicate the date of the last revision.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

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Sleep Fest Customer Support
Email: diana@sleepfest.lt
Phone: +370 65 67 68 77 

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